Once the PC is on the desktop, press Win + R, it would bring a Run dialog box, You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.ĭelete all the instances of your printer listed in devices and printers. Go to devices and printers, select any printer listed there and you will get some options on the top. (Right click on the Windows button to access device manager) Uninstall the printer from 'programs and features' which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)Ĭheck in device manager, if the printer is listed there, please delete it. Request to follow the procedure mentioned below to uninstall the printer completely and then restart the computer couple times before installing it back on the computer. Kudos to you for trying to troubleshoot the issue on your own.Īre you able to make a copy on the printer? This would let us know that the printer is working fine. I understand that you are unable to complete the setup of your printer on the computer running on Windows 7, is that right?
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